This program touches on Maslow, Herzberg, McGregor, Hawthorne studies, and other management theories. Supervisors can determine which theory best suit their needs to develop a unique style of leadership, blending their personality, education, and experience.
Supervisors have a general understanding of their job and responsibilities, but this program is more specific, and it explains how to accept accountability for their actions. There is more than being put in charge.
The main focus of this program is preparation for training employees, follow-up training, and types of training most effective in the work environment.
This program defines discipline, how to achieve it, handling counseling and documentation, as well as how to avoid disciplinary actions. Discipline is the least understood leadership skill.
This program explains how to deal with the sexual harassment issue and offers tips in avoiding/eliminating sexual harassment without infringing on your current policies.
Evaluating an employee's performance is vital feedback and good communications. This video emphasizes the supervisor's responsibility in evaluating employee performance.
Emphasis on developing effective communications between management and employees. Explains two-way communication, feedback, openness, honesty with employees, and how to gain respect of employees.
